Dawn Warranty – Hen & Tilly Farmhouse Sinks
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Dawn Warranty

WARRANTY INFORMATION
All Dawn® products carry limited lifetime warranty unless otherwise noted. Dawn® products have been manufactured and tested
to the highest quality standards by Dawn Kitchen & Bath Products, Inc. (“Dawn®”). Dawn® warranties are limited to Dawn®
products purchased and installed in the United States.
Limited Lifetime Warranty
Dawn® warranties all of its products to be free from manufacturing defects in material and workmanship during normal residential
use for as long as the original purchaser owns his or her home. This warranty only extends to the original consumer and this
warranty is non-transferable. If any defect is found in normal residential use, Dawn® will, at its own election, repair, provide a
replacement part of product, or make appropriate adjustment at no charge (excluding labor charges and other incidental or
consequential costs). Damage to a product caused by accident, misuse, or abuse is NOT covered by this warranty. Improper care
and cleaning will void the warranty. If Dawn® is unable to provide a replacement and repair cannot be made, Dawn® may elect to
refund the purchase price to the original consumer purchaser in exchange for the return of the product. (IMPORTANT: The original
consumer/purchaser should be responsible for inspecting products upon receipt. Any defective product should be reported
immediately and should NOT be installed.)
One-Year Limited Warranty
Dawn® ceramic sinks, sink accessories, vanities, plumbing products and kitchen/bath accessories are warranted to be free of
defects in material and workmanship for one year from date of purchase. Dawn® will, at its own election, repair, replace or make
appropriate adjustment where Dawn® inspection discloses any such defects occurring in normal usage within one (1) year after
purchase. Dawn® is not responsible for removal or installation costs. This warranty voids if the product has been moved from its
original installation location. Defective parts or products will be replaced on availability basis. Dawn® warranty does not apply to
any local building codes. It is the customer’s responsibility to comply with all local plumbing codes before installation.
Note: Dawn® vanities are made from natural raw materials. Grain and color differences among wood, plant species, stone, and
minerals occur naturally and are not considered a defect. All wood darkens with age, which is considered a natural feature and not
a defect. If a replacement part is needed, exact color or grain match cannot be guaranteed. Exposure to direct sunlight may cause
color variation and/or surface damage and will not be covered under warranty. Tempered glass may have a green tint which is a
result of the tempering process and is not considered a defect. Color variation in stone is also a natural occurrence, and therefore
new or replacement pieces may not match store display samples.
DAWN® WARRANTIES DO NOT COVER, AND DAWN® DISCLAIMS ANY LIABILITY FOR:
1. Conditions or damage NOT resulting from defects in material or workmanship.
2. Conditions or damage resulting from:
—Normal wear and tear, improper installation or maintenance, misuse, abuse, negligence, accident, moving (tipping) or
alteration, scratches or handling damages.
—Use of abrasive cleaning products or the use of the product in any manner contrary to the product instructions.
—Conditions in the home such as excessive water pressure, water quality or corrosion.
3. Labor, shipping or other costs for removal, installation, replacement or return of product for warranty service.
4. Parts, accessories, connected materials or related products that are not manufactured by Dawn®.
5. Imperfections such as checks (small surface splits), pitch pockets (small dark holes), grain or darker mineral streaks are natural
and are not considered defects.
6. An invoice number will be required for proof of purchase
Dawn® reserves the right to inspect any Dawn® product reported to be defective prior to any repair or replacement. Repair and
replacement costs EXCLUDE shipping, labor, and consequential expenses.
To obtain warranty service contact Dawn® either through your Dealer, Plumbing Contractor, Home Center or E-retailer, or by
contacting Dawn® at the contact information listed at the very top. Proof of purchase (original sales receipt) and description of
problem must be provided with all warranty claims.